19 Wake Forest J. Bus. & Intell. Prop. L. 51
Amazon’s Alexa is moving beyond the home into offices, cars, and
PC’s, and even in your vacuum cleaner. Amazon continues to
advertise Alexa as a virtual assistant capable of helping with everyday
tasks. But Amazon’s next target is business. Amazon is not the only
company looking to push artificial intelligence (A.I.) in the workplace.
Both Cisco and Microsoft have also developed their own virtual
assistants. The current “Amazon for Business” platform is aimed at
basic tasks such as booking meetings, but as the technology develops,
so may its functional capabilities via its voice recognition and
processing software. Business software companies and computer
companies are already integrating these systems into their programs to
make the transition smoother.